Starbucks used to have an online suggestion box, but those sites no longer load. Perhaps they closed them down because they cost too much. So I will post my complaint here.
For the last two months or so, Starbucks have been giving out a new design of cup. I always get a Venti and the new softer rim is particularly annoying in this size. The plastic caps, (which have always been way superior to any other in Canada), don't fit properly and slip off too easily. They used to clip on conveniently. Now I have to force them on and they mush in the rim. They frequently come off, while I am drinking from the cup, or carrying it.
Is it the same in the United States?
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1 hour ago